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Privacy Policy

Last updated: April 21, 2026

1. Introduction

Orivum Identity, S.L. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website, mobile application, and related services (collectively, the "Service").

If you use Google Sign-In or otherwise connect a Google account to our Service, this Privacy Policy also explains how we handle information received from Google APIs.

2. Who we are

Company name: Orivum Identity, S.L.
Registered address: Lope de Rueda 16, 28009 Madrid, Spain
Email: privacy@orivum.app

If you are located in the EEA, UK, or Switzerland, the entity above is the data controller for the personal data described in this Privacy Policy, unless stated otherwise.

3. Data we collect

a) Information you provide directly

  • Name
  • Email address
  • Account login details
  • Profile information you choose to provide
  • Messages, support requests, and other communications

b) Information collected automatically

  • Device type and operating system
  • Browser type
  • IP address
  • App usage information
  • Log data, crash data, diagnostics, and performance data
  • Cookies and similar technologies, where applicable

c) Information obtained from third parties

If you sign in with Google, we may receive certain account information from Google, such as:

  • Your name
  • Your email address
  • Your Google account identifier

We only access the Google data that is necessary for the features you choose to use and the permissions you grant.

4. How we use personal data

We use personal data to:

  • Provide, operate, and maintain the Service
  • Create and manage user accounts
  • Authenticate users, including via Google Sign-In
  • Personalize user experience
  • Communicate with you about the Service
  • Provide customer support
  • Improve, monitor, and secure the Service
  • Detect, prevent, and investigate fraud, abuse, and technical issues
  • Comply with legal obligations
  • Enforce our terms and policies

5. Google user data and Google API services

If our Service accesses data from Google APIs, we will use that data only as necessary to provide or improve user-facing features of the Service.

We do not sell Google user data.

We do not use data obtained from Google Workspace APIs to develop, improve, or train generalized artificial intelligence or machine learning models unless such use is expressly permitted by the applicable Google API Services requirements and you have explicitly consented where required.

We only retain Google user data for as long as necessary to provide the relevant functionality, comply with law, resolve disputes, and enforce our agreements.

You can revoke our access to your Google account at any time through your Google account security settings.

6. Legal bases for processing

If you are in the EEA, UK, or Switzerland, we process personal data on the following legal bases, as applicable:

  • Performance of a contract
  • Legitimate interests, such as securing and improving the Service
  • Compliance with legal obligations
  • Consent, where required by law

7. How we share information

We may share personal data with:

  • Service providers and processors that help us operate the Service
  • Hosting, analytics, authentication, communications, and customer support providers
  • Professional advisers, such as lawyers, auditors, and insurers
  • Law enforcement or authorities where required by law
  • A buyer, investor, or successor in connection with a merger, acquisition, financing, or sale of assets

We do not sell personal data to third parties.

8. Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

When data is no longer required, we will delete it or anonymize it where feasible.

9. International data transfers

Your personal data may be transferred to and processed in countries other than your own. Where required by law, we use appropriate safeguards for such transfers.

10. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.

11. Your rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Restrict or object to processing
  • Receive a copy of your data in portable form
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@orivum.app.

12. Children's privacy

Our Service is not directed to children under 16 and we do not knowingly collect personal data from children in violation of applicable law.

13. Cookies and tracking

If we use cookies or similar technologies, we use them to operate, secure, analyze, and improve the Service. Where required by law, we will request consent before using non-essential cookies.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above.

15. Contact us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Orivum Identity, S.L.
Lope de Rueda 16, 28009 Madrid, Spain
privacy@orivum.app